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Owned and operated by Patioreverie, we welcome every question about your outdoor living vision.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time through the carrier's website.
What is your return policy?
We offer 30-day returns on eligible items. If something does not meet your expectations, please review our Return Policy page for complete details on how to start the process.
Can I exchange an item for a different model or finish?
Exchanges are handled on a case-by-case basis. Contact our team within 30 days of delivery and we will walk you through the available options for your specific product.
How do I choose the right patio furniture set for my space?
Start by measuring your deck, patio, or garden area so we can help match you with the right dimensions and configuration. Our team can also advise on materials that perform well in your local climate and complement your home's architecture.
What maintenance do infrared saunas and hot tubs require?
Infrared saunas need regular surface wiping and occasional deep cleaning, while hot tubs require routine water treatment and filter checks. Each product page includes care guidelines, and our team is always available to answer specific maintenance questions.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Curated Quality
Every product is carefully selected for enduring craftsmanship, premium materials, and lasting performance.
30-Day Returns
Shop with confidence knowing eligible items can be returned within 30 days per our Return Policy.
